A step by step procedure on how we operate here at Fastway Shipping International. The various procedures that we follow to registering your parcel, right to the point of delivering it to it’s destination.
WHAT WE OFFER
HOW IT WORKS
Planning & Process
QUESTIONS & ANSWERS
Frequently Asked Questions
To which destinations am I able to ship with Fastway Shipping International?
What happens after I've placed a booking?
What are your office hours?
You can call us from Monday to Friday, 07.00 – 23.00 and on Saturday and Sunday from 08:00-22:30.
How can I contact Fastway Shipping International?
You can contact us in different ways:
By phone: +1 (510)-866-0729
By Email: firstname.lastname@example.org
You can also use our contact form. After you submitted a support request, we will contact you as soon as possible.
Can I track all shipments?
When you log onto our website and go to Shipment Tracking, you’ll see real-time updates of your shipments. This ensures that you have full visibility of your shipments. It also enables you to identify problems without having to wait for an unhappy customer to call. We also offer a Track & Trace function, which helps you monitor a specific shipment. You can provide your customer with the reference number of your shipment and a link to Fastway Shipping International, which helps them trace the shipment themselves.
In which situations can I file for a claim?
Do I pay extra for using Fastway Shipping International?
No, you do not. There is also no surcharge for using Fastway Shipping International. The only expenses related to your shipments through Fastway Shipping International are the costs of selected logistics services.
In most cases, you will save money by using Fastway Shipping International. We do not charge any fees for subscriptions and start-up costs. You are also not required to use our tool if you have a registered profile and there is no obligation for you to send anything if you don’t want to (however, if you want to really know how Fastway Shipping International makes shipping awesome, we kindly encourage you to give it a try.)
Let Us Help You to Find a Solution That Meets Your Needs
Tell us what you need, we’ll give you the best quality and service you’ll ever require.